Privacy Policy
At Aranyani Biking & Adventure, we value your privacy as much as we value a clean trail. This policy outlines how we collect, use, and protect your personal information when you visit "The Hub" (our website) or join us for an expedition in the wild.
1. Information We Collect
We only collect information that helps us provide a safer and better adventure for you. This includes:
Personal Details: Name, email address, phone number, and physical address for product deliveries or rental bookings.
Adventure Profile: For expeditions (Hiking, Kayaking, Biking), we may collect emergency contact info and relevant health/fitness disclosures to ensure your safety in the Himalayas.
Transaction Data: Payment details processed securely through our third-party payment gateways for shop purchases or service bookings.
2. How We Use Your Information
Your data is used to fuel your experience with us:
Order Fulfillment: To process your gear purchases and technical workshop bookings.
Expedition Logistics: To secure necessary forest permits and coordinate with our guides for your "Wild Stay" or river expeditions.
Community Updates: To keep you informed about GRC (Giant Riding Club) weekly rides, technical workshops, and exclusive community events. You can opt-out of these updates at any time.
3. Data Sharing & Third Parties
We do not sell your data to any "tourist" agencies or third-party marketers. We only share information when necessary to provide our services:
Authorized Partners: Sharing necessary details with brands like Giant, Liv, or Kona for bicycle warranty registrations.
Safety Services: Providing emergency contact details to medical or rescue professionals in the rare event of an incident during an expedition.
Legal Compliance: Sharing information only if required by local Uttarakhand authorities or forest department regulations.
4. Security of Your Information
We treat your data with the same care our technicians treat a high-end drivetrain. We use industry-standard encryption and secure servers to protect your personal details. However, please remember that no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords for your Aranyani account.
5. Cookies and Web Tracking
Our website uses cookies to enhance your browsing experience—helping our shop remember what's in your cart and allowing us to understand which adventures (Earth, Water, or Wild) are most popular with our community. You can choose to disable cookies in your browser settings, though some site features may not function perfectly.
6. Your Rights
You have the right to "clear the trail" regarding your data. At any time, you may:
Request a copy of the personal information we hold about you.
Ask us to correct any inaccuracies.
Request that we delete your personal data from our active marketing lists.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled at the Hub, please reach out to us:
Email: ivlogak@gmail.com
Address: NN Tower, Danda Dharampur, Dehradun (Near Ambiwala Gurudwara)